Get in Touch
📧 Email Support
The fastest way to reach us is by email. We typically respond within 24 hours.
🌐 Website
📱 ShopLedger Support
For issues with the ShopLedger app, please contact us with:
- Your app version
- Your device model and OS version
- A description of the issue
- Screenshots if applicable
Frequently Asked Questions
A: Email us at [email protected] with a description of your issue. Include your app version and device details for faster resolution.
A: ShopLedger is a mobile app designed to help Nigerian businesses track sales, expenses, and manage inventory. All your data is stored locally on your device.
A: Simply uninstall the ShopLedger app. All your locally stored data will be permanently deleted. See our Privacy Policy for details.
A: Yes. ShopLedger stores all your business data locally on your device only. We do not upload or store your records on any server. See our ShopLedger Privacy Policy for more information.
A: Refunds are processed through your app store (Google Play, etc.). Please contact the app store's support team for refund requests.
A: ShopLedger stores your data locally on your device. For export options, please contact us at [email protected] with your specific needs.
Response Time
We aim to respond to all inquiries within 24 hours during business days. For urgent issues, please mark your email as urgent.